Contact us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We’re available to support you via


Service Tel: +86 136 3251 3396

We strive to answer your questions within 24 hours

Customer service chat hours:

Monday – Friday : 8am – 18pm EST

Now available in English.

Company address: Shenzhen Longhua Guanlan Dahe 597 xinchao Industrial Park 4th floor fashion luminescence Technology Co., LTD

Company name:Lumisonata is a Fashion Tech brand of Shenzhen Fashion Luminous Technology Co.,Ltd,

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.