FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we offer shipping services worldwide through shipping providers such as UPS and DHL.
When will my order be shipped?
Delivery is the next day. Some products may take a little longer, and we will inform you in advance by email.
What is your return policy?
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How long will it take until l receive my order?
7-15 working days, shipping time varies in different countries.
Orders
Below are some of are common questions about orders
How do l make a purchase?
Yes, we offer shipping services worldwide through shipping providers such as UPS and DHL.
How do l know if my order is confirmed?
Delivery is the next day. Some products may take a little longer, and we will inform you in advance by email.
Can l change my shipping address after my order is placed?
The order address can be modified before the order is shipped, but cannot be modified after the order is shipped.
Can l change my billing address after placing my order?
Yes, please contact us to change the billing address
Products
Below are some common questions about our products
What size should l order?
Please check the product size chart and select your corresponding size
Where can l find information on sustainability?
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Do you offer gift cards?
No